Frequently Asked Questions

Q1: How to use a shampoo bar?

Rub directly onto wet hair and scalp. Lather then rinse.  However, if the bar is soft (please keep the bar dry), you can rub the bar between your wet hands to create a nice lather before applying to your hair.

Q2: How long do your shampoo and conditioner bars last?

Shampoo bars last 30 to 70 washes depending on hair type, length and how properly you store it. Conditioner bars last  60 to 140 washes.

Q3: What is the best way to store shampoo bar?

Store it in cool, dry, well ventilated place away from water source and sunlight. Make sure to dry it before using again. You can use a soap dish (such as our Diatomite Bar Dish).  

Q4: Is there a transition period when using Ecobar shampoo bar?

No. There is no transition period. Other shampoos are typically made of soaps that has a pH of 9 to 11. Research has shown that shampoos with a high pH are harsh on our hair and scalp. Ecobar uses mild formulations that have a pH of 5.5 to 6.5 - this is similar to the pH of our hair and scalp. Hence, the Ecobar range is considered as a pH-balanced shampoo.

Q5: Are your products vegan?

Yes. We do not use ingredients that are derived from animals.

Q6: Are your products palm oil free?

Majority of the ingredients do not have palm oil and we are working to be 100% palm oil free.

Q7: Are your products natural?

Majority of the ingredients are naturally derived. The remaining are safe synthetics.

Q8: Are your shampoo bars soap free?

Yes completely soap free. 

Q9: Is it ok to use the bars regularly?

Definitely, the pH of our face bars are between 5.5 to 6.5 which respects the acid mantle of our skin. It is also soap free.